Shipping policy

Shipping Policy

Thank you for shopping with AutoHaven.

Processing Time

• Orders are processed within 1–2 business days.
• Orders are processed Monday through Friday, excluding public holidays.

Shipping Times

Switzerland
• Estimated delivery: 5–10 business days

European Union
• Estimated delivery: 5–10 business days

Shipping Rates

Switzerland
• Standard Shipping: CHF 7.90
• Free shipping on orders over CHF 65.00

European Union
• Standard Shipping: CHF 15.00
• Free shipping on orders over CHF 100.00

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information as soon as it becomes available.

Delays

While we do our best to deliver your order within the estimated timeframe, shipping delays caused by customs, weather conditions, holidays, or courier services may occasionally occur.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Questions

If you have any questions regarding your order or shipping, please contact us at:

kalilajos@rocketmail.com